During this course, you will learn about:

• Key philosophies and theories for leadership and management and why both are so important
• Techniques for identifying and hiring great people
• Tips for both improving current and new staff that you can implement today!
• How to retain great people long term
• How former staff will keep working for you - for free!
• Ways to measure your performance
• And more!

The course is made up of nearly an hour of audio, loads of visual aids, some excellent downloadable reference materials and real world tools you can start using today.

Plus, you'll get a free one hour session with the instructor via phone or Skype to ensure you can apply what you learn to your specific business and scenario!

First up: Why is this important?

Focus on Staffing - Graphic Below

Some numbers and some things to remember:

• 20-25% (sometimes more!) of your gross sales probably goes to payroll as seen in left the graphic above.
• This is probably your single biggest expense as a retailer!
• If you have staff, you are trusting them with your customers. For example, if you have three staff, they will spend more time with your customers than you ever possibly can. See graphic on right above.
• Your staff represent your business where you cannot (like it or not!): in their network, with their friends, family and acquaintances.
• You will spend thousands of hours per year working closely with your staff

Because this is a major part of your operation, even small returns can have big impacts across your business.

Trust, Empowerment, Own - Graphic Below

Another way to think of the opportunity:

If you have a team that does what is required (and nothing more), you're leaving money on the table! This class gives you tools to build trust, empowerment and ownership. Tools to motivate a team to go above and beyond the minimum!

Okay! So how can I get to the next level?

Enroll now! Winged Wheel will show you proven philosophies and techniques to get best out of your current staff and show you how to build your team stronger than ever!